All sales are final, we do not offer returns for change of mind on any of our products.

Please understand that all preloved items are previously owned and used. All vintage items are 20-60+++ years old and are subject to gentle wear and certain flawed conditions. We aim to provide items of an acceptable enjoyable wearable quality therefore all items have been assessed and repaired reinforced where possible and necessary and any significant damages/flaws and noted in the product description alongside the condition of the item with pertaining photos.

Our handmade range is upcycled using second hand fabrics and clothing, thus these items are also subject to having a little gentle wear and tear, however all photos and product description should accurately depict the actual condition of the item so you can purchase with confidence.

Under the CGANZ we will provide a return/refund for faulty goods under the handmade category where any flaw or fault has not been made aware of before purchase.